OMFA Healthtech Sdn Bhd is committed to protecting the privacy of our customers and website visitors. This Privacy Policy sets out how we collect, use, disclose, and protect the personal data of individuals who use our e-commerce website. This policy is in accordance with the Personal Data Protection Act 2012 (PDPA) in Singapore.
- Personal Data Collection
We may collect personal data from our customers and website visitors when they make a purchase, subscribe to our newsletter, participate in our promotions and surveys, or when they use our website. The personal data we collect may include, but is not limited to, the following:
- Name
- Contact information (such as email address and telephone number)
- Demographic information (such as age, gender, and location)
- Purchase history and transaction information
- Feedback and comments
- Use of Personal Data
The personal data collected by OMFA Healthtech Sdn Bhd will be used for the following purposes:
- To process and fulfill orders and deliveries
- To provide customer support and assistance
- To improve our products and services
- To send marketing and promotional communications, if the customer has consented to receive such communications
- To comply with legal and regulatory requirements
- Disclosure of Personal Data
OMFA Healthtech Sdn Bhd will not sell, rent, or share personal data with any third party without the customer’s prior consent, unless required by law. We may disclose personal data to our service providers who assist us in providing our products and services, such as delivery companies and payment gateways. These service providers are bound by strict confidentiality agreements and are only permitted to use the personal data for the purpose of providing their services to OMFA Healthtech Sdn Bhd.
- Data Retention
OMFA Healthtech Sdn Bhd will retain personal data for as long as it is necessary for the fulfillment of the purposes for which the data was collected, or as required by law. Once the personal data is no longer required, it will be securely deleted.
- Data Security
OMFA Healthtech Sdn Bhd is committed to ensuring the security of personal data. We have implemented appropriate technical and organizational measures to protect personal data from unauthorized access, disclosure, alteration, or destruction.
- Access to Personal Data
Customers and website visitors have the right to access their personal data that we hold. They may also request for their personal data to be corrected or deleted. Requests for access to personal data or correction of personal data can be made by contacting OMFA Healthtech Sdn Bhd via email at hello@omfa.health.
- Changes to Privacy Policy
OMFA Healthtech Sdn Bhd may update this Privacy Policy from time to time. We will notify customers and website visitors of any changes by posting the updated policy on our website.
- Contact
If you have any questions or concerns about our Privacy Policy or the collection, use, and disclosure of personal data by OMFA Healthtech Sdn Bhd, please contact us at hello@omfa.health or by mail
For attention: Privacy Compliance Officer
OMFA Healthtech Sdn Bhd
E-2-3, Capital 5, Oasis Square,
No 2, Jalan PJU 1A/7A, Ara Damansara,
47301 Petaling Jaya, Selangor. Malaysia
Phone: +6018 2928 168
This Privacy Policy is effective as of 1 July 2023.